Multiple Memos
Thursday afternoon, I finally took Sabrina to have her blood drawn for some tests her pediatrician wants to run. I have been putting it off because I have an aversion to 1) waiting 2 hours for 2 minutes of face to face time with a medical professional and 2) causing my child pain. But, being the grown up, I finally bit the bullet and took her to the local children’s hospital where we spent 2 hours waiting for a bored phlebotomist to take 3 viles of blood while I held my sobbing child. A mother should never have to hold down her child while someone hurts her. It is wrong on every level. I couldn’t stop myself from crying as I tried to soothe my baby. The trauma aside, I can’t say I left the hospital with a very good impression – thought I would send a couple of memos so they understood my displeasure.
Memo to the front desk/check-in clerk:
After explaining to you that the computer wouldn’t let me check in because we didn’t have an appointment (blood work is walk-in), you insisted that I could still use the computer to check in. Let me remind you of our witty exchange:
Me: I’m sorry. We’ve never been here before.
You: Never?
Me: No. Never.
You: Like, never ever?
The raised eyebrow I sent your way was a result of my being bowled over by your mastery of the English language, not by the long suffering sigh you let slip upon learning you would need to fill out a form. Thank you for the kind welcome to your facility.
Sincerely,
Mom who would like to nominate you to Mensa
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Memo to Nurse Meanie:
I understand that you would rather not have multiple children running amok in your exam rooms. However, this is a CHILDREN’S hospital. That denotes that on occasion, you might have to put up with a few children during the course of your day. Your suggestion to the dad with the sick 4 year old child and healthy 7 year old child that he leave his 7 year old unattended in the waiting room was unconscionable. When he objected in his limited English, your insistence that “no one would take her” was very comforting for him I am sure. How dare you try to bully a dad trying to do the right thing because it would be more convenient for you? I silently cheered when he again insisted that she would stay with him and you were forced to relent. Perhaps you need to work somewhere that the short people don’t f-up your day by being around?
Sincerely,
Mom who thinks you are a bitch
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Memo to Robotic Phlebotomist:
Thank you for being so kind and so warm while taking my child’s blood. Those warm words that you spoke: “Child’s birthdate?” kept me calm during the rest of the procedure while you silently took my child’s blood. The bored look in your eyes while you watched my child sob and her mom cry really took the edge off of an unpleasant experience. Not wasting time by reassuring us both you were almost done or soothing my daughter before you stuck her with a needle instead of quietly chuckling when she began to cry really puts you at the top of my Christmas card list.
Sincerely,
Mom who hopes to see you in a crosswalk on my drive home
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Memo to White Trash Momma in the waiting room:
While I applaud your ability to point out to your 8 yr old son that “I am the parent. You are the child”, I respectfully would like to point out that sentiment might hold more meaning if you acted like the parent instead of the child. Your son never raised his voice yet you were screaming at him for the 45 minutes we had the pleasure of your company in the waiting room. While we all enjoyed the constant refrain in your lovely twang of “If you do that one more time, I’m going to pop you one”, can I also point out that idle threats do nothing to change a child’s behavior? Perhaps if you would put down the cell phone for 5 minutes and have a conversation with or play a game with your child, he wouldn’t be so restless while hanging out in a hospital waiting room. Just my 2 cents.
Oh and loved the wool dress pants, AC/DC t-shirt, and crocs – fabulous look.
Sincerely,
A mom who wishes she had the guts to say something in person